I would be interested to see your data for that 90%.
Even if correct, I also don't think your point invalidates mine. I have done contract work for small companies that build "second type" code for large companies. One doesn't need Jira for that. As I said, one needs good client relations, but that can certainly be accomplished without a lot of top-down mangerialist claptrap. Indeed, it's my experience that things are better that way. They don't need metrics. They need their problems solved. Those two sometimes go together, but they're quite often opposed.
Even if correct, I also don't think your point invalidates mine. I have done contract work for small companies that build "second type" code for large companies. One doesn't need Jira for that. As I said, one needs good client relations, but that can certainly be accomplished without a lot of top-down mangerialist claptrap. Indeed, it's my experience that things are better that way. They don't need metrics. They need their problems solved. Those two sometimes go together, but they're quite often opposed.