Thank you for speaking up. This made me recall an interaction[1] I had with Austen Allred, the CEO, on HN way back in Lambda School’s early days. I was skeptical of his claims that experiences like yours were the outlier. His response was that they had a dedicated “student success” team. I didn’t quite believe his claims at the time, but I was willing to wait and see. I guess my instincts were right and that all of the things he’s said on HN very much stretched the truth.

[1] https://news.ycombinator.com/context?id=20965780